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SOC - What Are the Services They Offer?

September 27, 2022

As the human element becomes increasingly important in security, many security leaders are turning towards SOC operatives who can assess and mitigate threats directly. In their role, SOC operatives manage known threats and identify emerging ones while meeting customer requirements and risk tolerance levels. While technology systems can stop basic attacks, human analysis is vital when a significant incident occurs.

Threat hunting

SOC threat hunting services are designed to uncover malicious activities, and they can do this using various tools. These tools use a systematic approach that consists of collecting information about the security environment and possible threats. Once they have identified a potential threat, they can conduct investigations. They also leverage a variety of technologies to speed up their studies.

Security operations centers receive thousands of daily alerts, and their teams must focus on existing security investigations while reacting to new ones. This means that SOC threat hunting is essential for effective security management. Yet, most SOC teams can only investigate a fraction of the security alarms that require investigation.

With so many threats on the Internet, organizations must have proactive threat-hunting services to protect their data. Cyber threat hunting services help to mitigate these risks by finding anomalies in the environment and analyzing them in detail. These services provide organizations with a comprehensive and timely analysis of cyber threats. They apply threat intelligence and high-fidelity telemetry to identify known and unknown adversaries. These services also help to minimize operational costs by leveraging cost-effective solutions.

A threat hunter's job is not an easy one. It requires a high level of expertise and knowledge about an organization's technical environment. In addition, they need to build relationships with key employees to distinguish between regular and suspicious activity. These relationships can also aid in the resolution of unsafe practices.

 

Incident snooping

SOC incident snooping services help organizations identify potential cybersecurity threats and respond rapidly to attacks. A third party provides the service, and it can provide complete visibility into network anomalies. This means that SOC analysts can focus on real threats rather than noise.

The SOC responds to legitimate alerts quickly and urgently because the longer an attack goes unrecognized, the more damage it will cause. A good SOC analyst must act on signals in real-time. Otherwise, the attacker could continue to do harm and increase the cost of remediation. A managed SOC provider can supplement an in-house security team by providing specialized security experts.

A SOC analyst identifies incidents and uses information about an organization's network and global threat intelligence to respond. They also analyze log events and behavioral data to determine the cause of an attack. These analysts work to resolve security incidents, improve systems resilience, and stop cyber criminals from accessing sensitive data.

 

Malware analysis

A SOC team can study a malware sample and determine the root cause. It can perform static or dynamic malware analysis or a combination of both. Choosing which approach to use depends on the type of malware and the organization's business context. It is also important to note that the tools used to perform these analyses differ.

In the case of static malware analysis, tools are used to analyze malware files without them executing. This allows analysts to look for hidden properties, such as hashes, embedded strings, and resources. They can use tools like disassemblers and network analyzers to gather data and understand the malware.

Automated malware analysis gives a detailed understanding of the malware's capabilities, purpose, and indicators of compromise. Threat intelligence platforms are also used to gather information from both internal and external sources. Disassembler technologies help SOC teams reverse-engineer complex binaries. Cross-platform acquisition hardware and software are also used to acquire forensically sound disk and memory images. Additionally, preliminary analysis capabilities gather results for the investigation.

Malware analysis is a vital part of adequate cyber protection. This process can help SOC teams identify the latest threats and reduce false positives. Furthermore, it can also help SOC teams develop more effective detection algorithms.

 

Post-incident recommendations

The SOC's post-incident recommendations are essential to its overall response plan. They should outline how to respond and recover from an incident and advise on gathering relevant evidence. Incident response plans are also essential in terms of the structure of command and responsibility. They should contain steps to follow for different scenarios and should be tested and refined with the rest of the organization. In addition, tabletop exercises should be conducted to ensure everyone is on the same page.

To make post-incident recommendations, the SOC should understand the nature of the regular activity and identify what actions warrant immediate attention. It should also know when to escalate incidents to an Incident Management team, especially if they are beyond the scope of the SOC's skill set. Using an incident triage matrix can help to prioritize incidents.

Having the right tools and data ensures that incidents don't repeat. Moreover, it's essential to identify the tools and data needed for troubleshooting. As a result, post-incident reviews should be a vital part of the lifecycle of an always-on service. The findings from these reviews feed into future planning, ensuring critical fixes are included in upcoming work. In addition, documenting post-incident reviews helps prevent similar incidents from occurring again. A formal written review allows everyone to collaborate and builds trust and resiliency.

Incidents present high-stress and time-sensitive situations with intense pressure to restore service quickly. In addition to the technical aspects of incident management, numerous decisions must be made during the incident response process. These include classifying the impact, the communication schedule, and the action steps to resolve the incident. Often, these decisions are made spontaneously, but in many cases, a group or designated authority should be involved.

 

Compliance with regulations

The information you store is crucial to the functioning of your business. Compliance with regulations for SOC is a process that companies go through to ensure the privacy and security of their information. This process requires a lot of work, preparation, and long-term practice. Listed below are some of these practices that help companies achieve compliance with regulations for SOC. Below are some ways to ensure that your business has the most secure data possible.

First, it's essential to understand what SOC means. It stands for "Systems and Organizations Controls." SOC 2 is the standard for service organizations that store customer information in the cloud. This includes virtually every SaaS company and any other organization that uses the cloud for storing customer data. Before 2014, only cloud vendors were required to meet SOC 1 requirements, but now all cloud companies must meet SOC 2 compliance standards.

SOC 2 requirements are divided into several different categories. Some are policy-driven, while others are technical. The AICPA provides guidance and "points of focus" to help organizations implement specific controls. Nevertheless, no single point of focus is prescriptive, and it might not make sense for your business. Because of this, compliance with SOC 2 standards requires a company to implement various controls to achieve the desired end state.

To achieve SOC 2 compliance, companies should develop a comprehensive security framework for their service. The process should include policies, procedures, and tools to help companies implement tight controls. The best way to accomplish this is through automation. Automation reduces the risk of missed or out-of-date evidence.

 

Cost

The cost of SOC services varies depending on the organization's needs and complexity. The prices also depend on the number of devices and users involved. Many managed SOC services offer a range of packages to meet the needs of different businesses. A managed SOC service subscription also gives an organization the flexibility to expand as its business grows.

While SOC services can vary, they are generally less expensive than implementing and maintaining these security controls in-house. SOC as a service companies offer various options, including reliable backups, advanced encryption tools, and more. Managed SOC services can be tailored to fit the organization's needs and budget.

SOC audits are a necessary part of SOC compliance, and they can help organizations gain confidence that their customer information is being handled properly. These audits also help organizations avoid losing valuable customer information. By ensuring that your organization meets SOC standards, you'll be able to deal with third-party vendors confidently.

Advanced SOCs often add a fourth cadre of analysts, the hunt team. This team isn't part of the 24x7 rotation, but they focus on finding threats that other security products aren't alerting on. These specialists also use SIEM tools and create custom scripts to identify hazards that security products don't pick up.

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